Kohei items are designed and produced in Bali, Indonesia.
All orders are shipped via DHL express.
Free express shipping on orders over 300$.
Please see our Returns Policy and Procedures page for our full terms and conditions.
Tahiti - delivery within 2 - 3 business days / 20 USD
Asia - delivery within 1 - 3 business days / 16 USD
USA - delivery within 2 - 3 business days /24 USD
Europe - delivery within 2 - 3 business days / 27 USD
Rest of the World - delivery within 4 - 5 business days / 36 USD
Russia - no rates at the moment. Customers in this zone won't be able to complete checkout due to shipping issues.
- All orders are dispatched from our warehouse located in Bali, Indonesia.
- We endeavour to pick, pack and ship your purchase within 24-48 hours of order placement.
-Kohei does not operate over the weekend. As such orders placed after close of business (Bali time) Friday throughout the weekend will not be processed until the following monday morning.
- Shipping to the following locations is unavailable due to postal restrictions: Afghanistan, Iran, Pakistan, Iraq, Myanmar, Serbia, Syria and North Korea.
-To ensure you receive your order safely and successfully, all our parcels must be signed upon delivery. If no one is home to sign for your delivery, your package will be taken to the nearest sort facility and you will be able to reschedule a new delivery date with DHL.
-For fuss free delivery, please ensure you fill out your shipping details clearly and completely.
-Please do not use po box delivery addresses.
-Please remember to specify levels or unit numbers.
-Kohei will not be responsible for parcels that are lost in transit or experience failed delivery attempts for any reasons.
International Taxes & Duties:
- Please be aware that if you are purchasing online from outside Indonesia, you may be charged custom duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.
-Kohei takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your local government.
-Kohei are legally required to declare the full dollar value paid on the International shipments and must include and invoice for customs should they require it.
-Shipping fees and taxes will not be refunded for packages that are refused due to tax and custom duties.
-For further information, we advise you to contact your local customs office.